Shipping policy
Last Updated: 27/12/2025
At The Better Beings, we want your experience—from checkout to delivery—to be smooth, transparent, and hassle-free. This Shipping & Returns Policy explains how we handle shipping, delivery timelines, returns, replacements, and refunds.
Order Processing Time
All orders are processed within 1–2 business days.
Orders placed after 5 PM IST will be processed the next business day.
Processing times may be extended during:
• Festivals & national holidays
• High-volume sale periods
• Unforeseen operational delays
Shipping Timeline
Our average delivery timelines are:
Metro Cities: 2–4 business days
Tier 1 & Tier 2 Cities: 3–6 business days
Remote Locations: 5–10 business days
These timelines are estimates and not guaranteed.
Shipping Timeline (International)
Delivery times vary by region and selected shipping method:
| Shipping Method | Estimated Delivery Time (after dispatch) |
| Standard Shipping | 7–21 business days |
Note: These are estimates and not guaranteed delivery times. Delays may occur due to customs or carrier issues.
Shipping Partners
We ship through trusted courier partners such as:
• Delhivery
• Blue Dart
• DTDC
• XpressBees
• Ecom Express
• Shadowfax, etc.
Tracking details will be shared via email/SMS once the order is dispatched.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
We may offer free shipping on certain promotions or order values.
Customs, Duties, & Taxes
International orders may be subject to import duties, taxes, and customs fees imposed by your destination country.
These fees are not included in the item price or shipping cost and are the buyer’s responsibility.
We recommend contacting your local customs office for details about taxes or duties before ordering.
Address Accuracy
Customers are responsible for entering correct shipping details.
MSJ International LLP is not liable for delays or failed deliveries caused by:
• Incorrect address
• Missing landmark
• Wrong phone number
• Unavailability at delivery time
A re-delivery fee may apply for returned shipments.
