Privacy policy
Last Updated: 21/11/2025
This Privacy Policy explains how MSJ International LLP (“Company”, “we”, “our”, “us”), under its brand The Better Beings, collects, uses, discloses, and protects your personal information when you visit our website, purchase our products, or interact with our services.
By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you interact with our website or place an order, you may provide:
• Name
• Email address
• Phone number
• Billing or shipping address
• Payment information (processed securely through third-party gateways)
• Account login details (if applicable)
• Messages or communications sent to customer support
1.2 Automatically Collected Information
When you browse our website, we may automatically collect:
• IP address
• Device type and browser information
• Pages visited and time spent
• Cookies and tracking pixels
• Location (approximate, not precise)
1.3 Order & Transaction Details
• Products purchased
• Payment confirmations
• Delivery information
• Return/refund requests
1.4 Social Media & Third-Party Platforms
If you interact with us via Instagram, Facebook, or other platforms, we may receive publicly shared profile information depending on your privacy settings.
2. How We Use Your Information
We use collected information to:
• Process and deliver your orders
• Provide customer support
• Personalize your shopping experience
• Improve website performance and product offerings
• Send order updates and service messages
• Send marketing emails, offers, and promotions (only with your consent)
• Detect and prevent fraud or misuse
• Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
Cookies help us understand user behaviour, improve loading speed, and personalize your experience.
We may use:
• Essential cookies (for website functioning)
• Analytics cookies (Google Analytics, Meta Pixel)
• Advertising cookies (for retargeting ads)
You may disable cookies via your browser settings, but some features may not function properly.
4. Sharing Your Information
We may share your information with:
4.1 Service Providers
• Courier & logistics partners
• Payment gateways
• Email/SMS service providers
• Analytics or marketing tools
• Website hosting and security vendors
These partners only access information needed to perform their services.
4.2 Legal Requirements
We may disclose information if required by law, government authorities, or to protect the rights of MSJ International LLP.
5. Data Protection & Security
We implement industry-standard security practices including:
• SSL encryption
• Secure payment processing
• Access controls and monitoring
• Regular security audits
While we take reasonable precautions, no system is fully secure. Users share information at their own risk.
6. Your Rights
Depending on your region, you may request:
• Access to your personal data
• Correction of inaccurate information
• Deletion of your data (unless legally required to retain it)
• Opt-out from marketing communications
• Restriction of data processing
To exercise any of these rights, contact us at: support@thebetterbeings.com
You may also unsubscribe from promotional emails by clicking the “unsubscribe” link in any email.
7. Children’s Privacy
Our website and products are not intended for children under 13 years.
We do not knowingly collect personal data from minors.
If you believe a minor has provided information to us, contact us for deletion.
8. Retention of Information
We keep personal information only as long as necessary for:
• Fulfilling orders
• Legal and tax compliance
• Customer service
• Business analysis
Once data is no longer required, it is securely deleted.
9. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their policies, content, or data handling practices.
Please review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on our website with a new “Last Updated” date.
Continued use of our services indicates acceptance of the revised policy.
11. Contact Us
For questions, concerns, or data-related requests, contact:
MSJ International LLP
Brand: The Better Beings
Email: support@thebetterbeings.in
Website: www.thebetterbeings.in
Instagram: @thebetterbeingsclub
